If you choose to become a registered member of Website, you must provide your name, address, telephone number, e-mail address, a unique login name, password, and password validation, and a password hint to help you remember your password. This information is collected on the registration form for several reasons including but not limited to: ? Personal identification ? To complete air, hotel, car, and other reservations ? To allow us to contact you for customer service purposes ,if necessary ? To customize the content of our site to strive to meet your specific needs
For unregistered users
We encourage you to register with us in order to book services on our website and to take advantage of our customization features. However, you may choose not to register and take advantage of any feature of our site where registration is not required. If you do not register, then the information we collect from you is limited.
All users who choose to register themselves on our site www.sparrowtours.com will be able to do online transactions with us. You will be able to purchase services like , Hotels, Car Rentals, Packages, etc. available on our site.
How we use the information we collect
To develop, enhance market, sell or provide sparrowtours.com products or services, or those of companies with which we have a commercial relationship. To record your travel preferences, to make reservations or acquire travel insurance on your behalf or to communicate with you about your travel plans. To issue invoices, administer accounts, collect and process payments. To personalize the service we provide to you, tailor your experience at our Site to your interests and make more appropriate travel recommendations. To process and track your transactions and to send you information about our and our affiliates' and business partners' products and services and other information and materials that may be of interest to you. To evaluate credit standing and to match credit bureau or credit reporting agency information; to investigate, detect and protect travelhumtum.com and other third parties against error, negligence, breach of contract, fraud, theft and other illegal activities. To effect a corporate transaction, in connection with the sale, merger, spin-off or other corporate reorganization of our corporation, where the information is provided to the new controlling entity in regular course of business.
To whom we disclose Personal Information
sparrowtours.com does not sell or rent any personal information to any third party, as discussed in this policy. We may aggregate personal information from all of our users and provide that information in the aggregate to other parties, including advertisers, for marketing and promotional purposes. However, if we do so, that information will not be in a form that will allow any third party to identify you personally. We may provide your information to organizations that perform services for or on behalf of sparrowtours.com , for example to provide customer service, deliver tickets, for research, marketing, data processing, to measure the use of our Site, to facilitate usage by a Visitor,. We will share with these companies only that Personal Information which they need to work on our behalf. Some of these service providers may be located in other countries. Your Personal Information will be provided to these organizations only if they agree to use such information solely for the purpose of providing services to sparrowtours.com , and under the instructions of sparrowtours.com , and with respect to that information, to act in a manner consistent with the relevant principles articulated in this Policy. We also may share your personal information with third-parties specifically engaged by sparrowtours.com to provide services to sparrowtours.com (such as Airlines, Hotels, Ground Handlers, Insurance Companies, Product Companies and advertising agencies), in which case we will require those parties to agree to use any such personally- identifiable data solely for the purpose of providing the specified services to sparrowtours.com . We may also use the information to provide to government agencies like RBI, Banks etc as per the laws of the country. As you might expect, sparrowtours.com must cooperate with legal authorities, and may in some circumstances be required to disclose personally identifiable information in response to requests from law enforcement authorities, or in response to a subpoena or other legal process. We don't expect this to happen, but if it does, we will provide only the information required. In other words, we will not simply turn over our database in response to a specific legal requirement. We also may share your information in connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, and in the unlikely event of bankruptcy. When you reserve or purchase travel services through the Website, we must provide certain of your Personal Information to the airline, hotel, car - rental agency, travel agency or other involved third party to enable the successful fulfillment of your travel arrangements. However, we do not sell or rent individual customer names or other Personal Information to third parties. We use non - personally identifiable information in aggregate form to build higher quality, more useful online services by performing statistical analysis of the collective characteristics and behavior of our customers and visitors, and by measuring demographics and interests regarding specific areas of the Website. We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential Business partners. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their websites. Occasionally, sparrowtours.com will hire a third party to act on our behalf for projects such as market - research surveys and contest - entry processing and will provide information to these third parties specifically for use in connection with these projects. The information we provide to such third parties is protected by a confidentiality agreement and is to be used solely for completing the specific project.
How you can review and update your personal information.
You can review and update the personal information you have provided through the registration process by visiting http://www. sparrowtours.com
Steps we take to protect your personal information.
Minors (as defined under the laws of their jurisdiction or residence) are not eligible to register for, use, or Purchase the Products or Services available on our site. We do not knowingly collect Personal Information from any Minor, and will not use this information if we discover that it has been provided by a Minor.
How we retain and store Personal information
We will retain your Personal Information in our databases in accordance with our document management, retention and destruction policy and applicable laws. This period may extend beyond the end of your relationship with us, but it will be only as long as it is necessary for us to have sufficient information to respond to any issues that may arise later. For example, we may need or be required to retain information to allow you to obtain credit for the trip you purchased but had to cancel. We may also need to retain certain information to prevent fraudulent activity; to protect ourselves against liability, permit us to pursue available remedies or limit any damages that we may sustain; or if we believe in good faith that a law, regulation, rule or guideline requires it. Your Personal Information will be stored in secured locations, and on servers controlled by sparrowtours.com , located either at our offices, or at the offices of our service providers, as described in 'How we protect Personal Information'.
Third Party Advertisers
How you can opt-out of receiving our promotional e- mails?
As part of the registration process, we give you the ability to receive via e-mail or direct messaging information about our Products and Services, updates to our site, customized advertisements and promotions that are targeted to your specific interest, such as hotels, packages specials, promotions, contests, sweepstakes and other travel opportunities available on our site and/or sponsored by our travel service providers and advertisers. We send this information directly ourselves, or via third party service providers. If you do not opt-out from receiving these communications about our site, we will send them to you.
Promotions & Sweepstakes
sparrowtours.com frequently sponsors promotions and sweepstakes to give website members the opportunity to win great travel and travel - related prizes. Information collected by us for such activities may include contact information and survey questions. We use contact information to notify contest winners and survey information to develop promotions and product improvements to the website.
If any dispute arises between you and sparrowtours.com during your use of the site or thereafter, in connection with the validity, interpretation, implementation or alleged breach of any provision of the Terms and Conditions, the dispute shall be referred to a sole Arbitrator who shall be an independent and neutral third party identified by sparrowtours.com . The place of arbitration shall be Mumbai. The arbitration proceedings shall be in the English language. The Terms and Conditions shall be governed and construed in accordance with the laws of India.